Frequently Asked Questions
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what is jam?
Jamu consists of a herbal tea whose spices come directly from Indonesian farmers. We also use organic turmeric and ginger. This drink is designed to enhance your mental and physical well-being. In Indonesia, jamu is an ancient tradition – it has been drunk for centuries for its effectiveness as a natural promoter of good physical health. Read more here .
Where does jamu come from?
Jamu is from Indonesia. Each island has its own variant, which are used for different purposes.
Do you use fresh ingredients?
Our products are 100% natural and vegan. We use organic turmeric and ginger and the spices in our tea come directly from farmers in Indonesia. We do not use powders, as we believe this weakens the flavor and reduces the effect of the tonic.
What is the shelf life?
The best before date is stated on each bottle supplied. After opening, we recommend that you consume it within 30 days and keep the jamu refrigerated (between 2 - 7 °C).
How do I drink jamu?
We recommend drinking one shot glass a day before breakfast. This allows all the nutrients contained in jamu to be fully absorbed. But there's no such thing as drinking too much jamu – if you need a caffeinated energy kick during the day, go for it! You can even get creative and add a shot to sparkling water or a smoothie , or combine it with hot water to make tea .
How many times a day can I drink jamu?
We recommend drinking it every morning and/or after a workout, but you can drink it whenever you want! There is no limit to the amount you can drink, but listen to your body and drink the amount that feels best for you.
Can I mix jamu with a smoothie or something else?
Jamu generally does not need to be diluted, but you can make delicious other drinks with it by mixing it, see our recipes .
Does jamu contain alcohol?
No, jamu is a completely natural, plant-based and non-alcoholic drink.
Why is it good to drink jamu?
We've carefully selected a range of ingredients to give our jamu properties that help boost the immune system and enhance whole-body wellness.
My jamu looks different from the jamu I got last time, is it still good?
Mother nature doesn't always produce the exact same colors and flavors. Our jamu is made from natural and fresh ingredients, so it's completely normal for one batch of jamu to look slightly different from the last.
What's at the bottom of the bottle?
Because we use fresh, organic ginger and turmeric, the substances settle to the bottom of the bottle, so you can see a layer. We recommend shaking the bottle gently before use.
Can I drink it during my pregnancy?
It is possible to drink jamu during pregnancy, but we recommend that you seek medical advice from your doctor to be on the safe side. Every body is slightly different, so always better to double check.
What is the difference between Tropical Turmeric and Island Ginger?
Tropical Turmeric is a blend of turmeric and a small amount of ginger, which is activated by our powerful herbal tea. It balances your immunity and gives a sense of inner peace.
Island Ginger uses the power of fresh ginger to awaken your senses and restore energy.
Do you also offer subscriptions?
We realized that many of our customers are re-ordering, and we wanted to make the process faster and easier for them! So when choosing your favorite jamu you have the option to subscribe and save 22% on your order. This is not a subscription where you have a cancellation period. You can change, pause or stop at any time.
Why should I take out a subscription?
Good question! There are a few reasons:
1. It saves you money (per bottle).
2. It saves you time and effort! You don't have to reorder if you're running out of stock.
3. You can pause, adjust or cancel the subscription at any time - without obligation. You do this via my account .
Start your new daily ritual here .
What are the delivery costs?
The delivery costs are €4.95 and you do not pay this with an order above €50.
Can I return my order?
You certainly can, if you are not satisfied or there is something wrong with your order, send us a message at email@example.com or via the Chat button at the bottom right of the page and we will respond to you shortly.
When can I expect my order?
We always ship the product within a maximum of 2 days. If you order during the weekend, we will ship the order on Monday.
What do I do with the empty bottles?
The possibilities are endless! Since they are made of glass, we recommend that you reuse them.
Here are some examples of what you could do with it:
- Use it for another potion - Flower vase
- Bird feeder
- Soap dispenser
- Oil lamp
If you have any other ideas, we'd love to hear them! Let us know at firstname.lastname@example.org or Chat with us.