Here you’ll find the answers to your questions concerning orders, shipping, shelf life and more.
What is jamu?
Created using the freshest raw ingredients, jamu is a nutrient-rich drink that’s designed to strengthen your mental and physical wellbeing. In Indonesia, jamu is an ancient tradition – it’s been drunk for centuries due to its effectiveness as a natural promotor of great bodily health. Read more about it here.
What is the origin of jamu?
Jamu is from Indonesia. Each island has its own varieties of jamu, which are used for different purposes.
Are you using fresh ingredients?
Our products are 100% natural and vegan. We use fresh turmeric and ginger that are extracted and go through a heating process. We don’t use powders, as we believe this weakens the taste and reduces the effect of the tonic.
What is the shelf life?
The expiry date is stated on each bottle supplied. After opening, we recommend drinking it within 30 days and keep the jamu refrigerated (between 2 - 7 °C).
How do I drink this?
We’d recommend drinking a shot glass measurement per day, before breakfast. This allows all the
nutrients that jamu contains to be absorbed completely.
But there’s no such thing as drinking too much jamu – if you’re in need of a caffeine-like energy kick
during the day, then go for it! You can even get creative and add a shot to sparkling water or a
smoothie, or combine it with hot water to make tea.
How many times per day can I drink jamu?
We recommend drinking it every morning and/or after a workout, but you can drink it whenever you feel like it! There is no limit on the amount you can drink, but listen carefully to your body and drink the amount that feels most suitable for you.
Can I mix it with a smoothie or something else?
Jamu generally does not need to be diluted, but if you prefer to mix things up by adding it to a smoothie (see recipe), sparkling or even hot water, be our guest!
Does jamu contain alcohol?
No, jamu is an all natural, plant-based alcohol-free beverage.
Why is drinking jamu good?
We’ve carefully selected a range of ingredients to give our jamu properties that help to boost the
immune system and strengthen wellness throughout the entire body – its nutritional value is high.
Jamu works to stimulate both the body and brain, providing you with the drive and energy you need
My jamu looks different to the jamu I received last time, is it still good?
Mother nature does not always produce the exact same colours and flavours. Our jamu is made from natural and fresh ingredients, so it’s completely normal for one batch of jamu to look a little different from the last.
What’s on the bottom of the bottle?
The tonic is handmade, so the turmeric and ginger extracts sink down and form a layer at the bottom of the bottle. We recommend shaking the bottle gently before use.
Can I drink it during my pregnancy?
It is possible to drink jamu whilst pregnant, however, we recommend choosing the Island Spice jamu as it does not contain turmeric. Please seek medical advice from your doctor before purchasing.
- What is the difference between Tropical Turmeric and Island Spice?
I see you offer subscriptions, why?
We realised that many of our customers reorder bottles again and again, and we wanted to make the process quicker and easier for them! So, when choosing your favorite jamu, you have the option to select subscribe and save 22% on your order. Leave the rest to us to take care of getting your bottles to you when you want them. With this you save time, money and brainpower!
Why should I get a subscription?
Good question! There are a few reasons:
1. It saves you money (per bottle).
2. It saves you time and effort! You don't need to reorder when you’re running low.
3. You can pause, adjust or cancel your subscription at any time – no strings attached.
Start your journey here.
I want to pause my subscription, is that possible?
It sure is. Log in to my account and hit PAUSE MY SUBSCRIPTION. When you feel it's time for some jamu again, simply select CONTINUE SUBSCRIPTION.
What are the delivery costs?
The cost for delivering is €3 per order, and it will be delivered with Fietskoerier / DHL.
Can I return my order?
Unfortunately, fresh products cannot be returned. If something is not right with your order, please let us know via email@example.com and we‘ll make sure you get the right support.
When can I expect my order?
We will always ship the product within a maximum of 2 days. If you order in during the weekend, we will ship the order first thing on Monday.
What do I do with the empty bottles?
The possibilities are endless! Since they are made from glass, we encourage you to reuse them. Here are some examples of what you could do with them:
- Use it for another beverage
- Flower vase
- Bird feeder
- Soap dispenser
- Oil lamp
If you’ve got any other ideas we’d love to hear them! Let us know via firstname.lastname@example.org